Motivly values the privacy and the protection of personal data of all users who visit our website. This Policy explains how we collect, use, store, and protect your information, in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese legislation.

1. Data Controller

The controller responsible for processing personal data is Motivly, based in Rua Teófilo de Braga, n.º 5, 8500- 668 in Portimão, and can be contacted by email office@motivly.com.pt  or phone +351 961 867 660.

2. Data collected

Through our website, Motivly may collect the following personal data:
– Name
– Email address
– Phone number
– Company / Organization
– Data provided in contact forms
– Data for newsletter subscriptions.

3. Purposes and legal basis for processing data

The data collected is processed for the following purposes:
– Commercial contact/response to requests: based on legitimate interest and/or the execution of pre-contractual procedures.
– Sending newsletters or institutional communications: based on the data subject’s consent.

The user may withdraw their consent at any time, without compromising the lawfulness of the processing carried out up to that date.

4. Data retention

Personal data is retained only for the period necessary for the purposes for which it was collected and for the time required by applicable law. After this period, it will be securely deleted or anonymised.

5. Sharing data with third parties

Motivly may share personal data with:
– CRM and email marketing service providers (as subcontractors), under confidentiality and data protection clauses.
– Administrative or judicial authorities, whenever required by law.

No data is transferred outside the European Economic Area without adequate safeguards.

6. Data owners’ rights

The user has the right to:
– Access their personal data;
– Request its rectification or erasure;
– Request the restriction of processing;
– Object to processing;
– Request data portability;
– Withdraw consent at any time;
– Lodge a complaint with Comissão Nacional de Proteção de Dados (CNPD).
Requests can be sent to office@motivly.com.pt .

7. Safety measures

Motivly adopts appropriate technical and organisational measures to ensure the security, confidentiality and integrity of personal data, including access control, encryption and systems to protect against unauthorised access.

8. Cookies

Motivly’s website uses cookies to improve the browsing experience and analyse usage statistics.

8.1. What are cookies?

Cookies are small files stored in the user’s browser that allow the device to be recognised and certain information to be stored.

8.2. Types of cookies used

– Strictly necessary cookies: essential for the functioning of the website.
– Analytical cookies: used to collect statistical information on the use of the website, in an aggregated and anonymous manner.

8.3. Cookie management

The user can configure their browser to refuse, block, or delete cookies, but this may affect the functioning of some features of the website. A cookie banner will be displayed on the website, allowing the user to accept or refuse non-essential (analytical) cookies.

9. Changes to the Policy

Motivly may update this Privacy and Cookies Policy whenever necessary. The most up to date version will always be published on the website with an indication of the date of the last update.

10. Applicable law and jurisdiction

This Policy is regulated by the Portuguese law and the Regulation (EU) 2016/679 (GDPR). Any dispute shall be submitted to the competent Portuguese courts.